Website, Software and Online Platforms Privacy Policy

Effective Date: 7 September 2026

About this Document
1. This document is Our Privacy Policy. It sets out our policy on the collection, use and disclosure of Personal Information that we obtain via our Website, and data that We access through Your use of Our software and online platforms.
2. In this document, “We”, “Our” and “Us” means Jeal Computer Services Pty Ltd [ABN 26 060 385 382] of Level 6, 130 Pitt Street, Sydney, NSW, 2000and “Website” means any one or more of the following websites:
  1. EasyCars, the homepage of which is accessible at http://www.easycars.net.au/
  2. Workshop Mate, the homepage of which is accessible at http://www.workshopmate.com.au/
  3. Websites Made Easy, the homepage of which is accessible at http://www.websitesmadeeasy.com.au/
  4. Jeal, the homepage of which is accessible at http://www.jeal.com.au/
3. By using Our Website, or by authorising Us to collect Your data or content through Your use of Our software or online platforms, You consent to Us handling Your Personal Information and data as described in this Privacy Policy.
4. We may update this Privacy Policy from time to time. We will post the latest version of the Privacy Policy on this webpage. It is Your responsibility to ensure You are familiar with the most recent version of this Privacy Policy.
Collection of Personal Information and data
1. We may collect Your Personal Information and data through Your interaction with Our Website, including when you register for an account with us and/or Our software that You license from Us and/or through Our online platforms.
2. We collect Your Personal Information directly from you.
3. The Personal Information We collect includes your name, phone number, and email address, and statistical information such as Your IP address, device, web browser, geographic location, the pages of the Website You visit and the time You spend on each page. We may use cookies to collect this information.
4. If You become a licensed user of any of Our software or a user of our EasyCars or Workshop Mate online platforms, We also collect data that you enter into the software and/or platforms:
  1. in order to support and maintain our software and platforms; and
  2. for our other commercial purposes, including resale, licensing, publication or distribution to third parties. We will only provide the data to third parties if it is first de-identified so that it cannot be used to identify any individual.
How We use and disclose Your Personal Information
1. We primarily collect Your Personal Information to administer and improve Our Website, understand how users interact with it, and respond to Your enquiries, orders and applications.
2. We may use and/or disclose information captured via the Website where we have your consent, to our trusted service providers who work on our behalf, in order to provide or procure the provision of customer support related to the Website, and for other reasons set out in this Privacy Policy.
3. If You opt in at the time of registration to receive newsletters from Us, We will also use Your Personal Information to send to You news, information and general promotional material about Our Website which We believe may be useful and/or of interest to You.
4. We may also collect, use and/or disclose Personal Information collected in the following circumstances where We consider such collection, use and/or disclosure is reasonably necessary:
  1. where You accept a “cookie” from Our Website. We utilise “cookies” which enable Us to monitor traffic patterns and to serve You more efficiently if You revisit Our website;
  2. where You consent to the specific collection, use and/or disclosure;
  3. if We consider it reasonably necessary to provide the Personal Information to Our subsidiaries and/or related bodies corporate and/or associated entities;
  4. if We consider it reasonably necessary to provide the Personal Information to Our employees and/or service providers who We engage or employ to provide Us with services in connection with the Website.
  5. so that We can carry out analysis of the Website for the purposes of improving the Website;
  6. as required by law;
  7. as described in clause 2.III(b) above; and/or
  8. if We sell Our Website business to a third party.
Customer lists
1. If We sell any of Our Website, software, online platform or other businesses, We may disclose Our customer lists to the purchaser.
Your Opt Out Rights
1. If You do not wish Us to handle Your Personal Information as described in this Privacy Policy, please contact Us. You may also opt out of receiving marketing communications from Us at any time using the unsubscribe facility in the communication or by contacting Us. If You ask Us to stop handling Your Personal Information altogether, We may be unable to continue providing You with access to Our Website, software or online platforms.
Email and Website Communications
1. We collect personal information You provide to Us, including through emails and enquiries submitted through Our Website, software or online platforms , for as long as it is reasonably necessary for the purposes set out in this Privacy Policy. or as required by law. We will then take reasonable steps to destroy or de-identify it.
Children
1. I. We do not use Our Websites, software or online platforms to knowingly collect information from, or market to, children under 18. If a parent or guardian becomes aware that their child has provided Us with information without their consent, they should contact Us using the details below and We will delete that information within a reasonable time.
Security
1. We store the personal information we collect from you on secure third-party servers located in Australia.
2. We provide and/or use physical, electronic and procedural safeguards and use Our reasonable endeavours to protect Your personal information We process and maintain from misuse, interference, loss, and from unauthorised access, modification or disclosure.
3. However, We cannot and do not guarantee the security of transmission or the security of Our electronic and/or physical storage facilities.
Hosting of Personal Information
1. The data centres that house and/or host Our computer servers and/or Website and/or software and/or online platforms and/or the Personal Information We collect are located in Australia.
2. You consent to Us:
  1. transferring and disclosing Your Personal Information to Our suppliers, including those hosting Our Websites, software, online platforms or Your Personal Information; and
  2. those suppliers collecting, storing, processing and disclosing Your Personal Information and data for the purpose of providing goods or services to Us in connection with Our Websites, software, online platforms and the goods and services We provide to You.
Enquiries about this Privacy Policy
1. If You have any questions about Our privacy practices, please contact Us. Our contact details are as follows:
  
  Head of Product – Recurring Revenue
  
  Post: Level 6, 130 Pitt Street, Sydney NSW 2000
  
  Telephone: (02) 9623 6403
  
  Email: support@jeal.com.au
2. Under the Privacy Act 1988 (Cth) (“Privacy Act”), You have a right to request access to the personal information We hold about You and to request its correction. To make a request, please contact Us using the details above.
3. We will respond to Your request within a reasonable period and provide access to, or correct, the personal information We hold about You, subject to the exceptions in the Privacy Act. We may charge a reasonable fee for giving access, and We will verify Your identity before doing so.
Complaints
1. If You wish to complain about how We have handled Your Personal Information, please contact Us using the details above. We will acknowledge Your complaint within 7 days and respond within 30 days. If You are not satisfied with Our response, You may complain to the Office of the Australian Information Commissioner (OAIC):
  
  Visit: oaic.gov.au
  
  Email: enquiries@oaic.gov.au
  
  Phone: 1300 363 992
  
  Mail: GPO Box 5218, Sydney NSW 2001